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Contact Best Licensed Casinos
We read everything. Corrections get priority; we fix factual errors within two business days.
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Please put one of the following in your subject line so we can route it quickly:
- Correction: something on the site is wrong or out of date. Tell us the page URL and what has changed. Links to the casino's current terms help.
- Partnership: you represent a casino or affiliate programme. Note that we do not sell placements or positive reviews; see our affiliate disclosure.
- Press: media requests and data enquiries.
- Player question: we are happy to help you interpret bonus terms or understand a casino's licence. We cannot intervene in disputes with casinos, but we can point you to the correct ADR body.
- Privacy: data requests under GDPR or similar laws. See our privacy policy.
If you have a dispute with a casino
We are not a mediator and have no power over casinos. If a casino is withholding your funds:
- Request the specific term you allegedly breached, in writing.
- For MGA-licensed casinos, contact the MGA Player Support unit or the casino's named ADR provider.
- For UKGC-licensed casinos, escalate to the casino's ADR body (for example IBAS or eCOGRA) after exhausting the internal complaints process.
- For Curaçao-licensed casinos, file a complaint with the licence holder and on independent mediation platforms.
Our guide on withdrawals and what to do when a casino will not pay covers this in detail. If a casino we recommend has treated you unfairly, please tell us; patterns of complaints affect our ratings.
If gambling is causing you harm
Please do not wait to reach out to us. Free, confidential help is available right now from the organisations listed on our responsible gambling page.
Response times
Corrections: within 2 business days. Everything else: within 5 business days. We do not respond to unsolicited link-exchange or guest-post requests.